IVR & AI Voice Automation - Aadow
AadowIVR & AI Voice Automation
नमस्ते • ನಮಸ್ಕಾರ • നമസ്കാരം • ਸਤ ਸ੍ਰੀ ਅਕਾਲ • নমস্কার • નમસ્તે • Hello • Bonjour • नमस्ते • ನಮಸ್ಕಾರ • നമസ്കാരം
வணக்கம் • Hola • Ciao • 你好 • مرحبا • ସୁପ୍ରଭାତ • वन्दे • Namaste • வணக்கம் • Hola • 你好 • مرحبا
Konnichiwa • Привет • నమస్కారం • Olá • Hallo • স্বাগতম • Ciao • నమస్కారం • Konnichiwa • Olá • Hallo
સ્વાગત • Hello • ਜੀ ਆਇਆਂ ਨੂੰ • Merhaba • Shalom • ନମସ୍କାର • Bonjour • સ્વાગત • ਜੀ ਆਇਆਂ ਨੂੰ • Shalom
स्वागत छ • Sawubona • Sawasdee • হ্যালো • Aloha • Jambo • स्वागत छ • Sawubona • হ্যালো • Aloha • Jambo
Guten Tag • मराठी स्वागत • ಸ್ವಾಗತ • Anyoung • ഹലോ • Guten Tag • मराठी स्वागत • ಸ್ವಾಗತ • ഹലോ
Global AI-Powered Cloud IVR Platform

Advanced IVR System for Modern Businesses

Intelligent call routing, AI voice calling, and unified dashboard—designed for businesses that serve customers across countries.

No credit card required
14-day free trial
Live Dashboard
Call in Progress
Rajesh Kumar • +91 98765 43210
Duration: 03:24
Recording
Sales Dept
Live Conversation

Customer: "I need help with my recent order"

Agent: "I'd be happy to help you with that"

Agent Notes typing...

• Customer inquiring about order #12845

• Wants to change delivery address

• Updating details in system...

847
Today's Calls
94%
Answered
2:45
Avg Time
Team Status
5 agents online
Active
3 calls in queue
Waiting

Advanced IVR That Understands Your Business

This is not the old "Press 1, Press 2" IVR. This is adaptive, AI-ready, globally scalable IVR built for 2025 and beyond.

Lightning Fast Routing

Every call reaches the right person, at the right time, with zero delay. Intelligent routing ensures optimal customer experience.

  • Multi-branch routing for complex organizations
  • Skill-based distribution to experts
  • Time-based routing for 24/7 operations

Global Cloud Infrastructure

Serve customers across countries with a globally distributed, cloud-based IVR system. No hardware, no limits.

  • Deploy in minutes across any region
  • 99.99% uptime guaranteed
  • Geo-routing for local presence

Smart Multi-Level Routing

Design routing flows that match your customers' needs—from sales to support, reservations to billing, inquiries to ticketing.

Department-Level Routing

Route calls to sales, support, billing, or custom departments automatically based on caller selection.

Time-Based Routing

Automatically adjust routing based on business hours, holidays, and time zones for global coverage.

Skill-Based Routing

Match customers with agents who have the exact expertise needed to resolve their specific issues.

Step 1: Incoming Call

+91 98765 43210

"Welcome to Aadow! We're here to help you."

Step 2: Choose Language
1
हिंदी
2
English
3
ಕನ್ನಡ

Customer presses 2 for English

Step 3: Select Department
1
Sales Department
2
Billing Department
3
Support Team

Customer presses 1 for Sales

Step 4: Connected!

Speaking with Sales Agent

SK
Suresh Kumar
Senior Sales Executive
Call in progress...

Inbound & Outbound Calling — Unified Inside One OS

Complete inbound + outbound calling infrastructure to handle every customer interaction seamlessly.

Inbound Calling

Receive & Manage Customer Calls

3 INCOMING CALLS
Live
Priya Sharma
+91 98765 12345
Ringing
John Wilson
+44 20 7946 0958
In Queue
Smart Greetings
Personalized welcome messages
Intent Detection
AI understands caller needs
Caller Insights
Complete customer history

Outbound Calling

Automated & AI-Powered Campaigns

ACTIVE CAMPAIGNS
3 Running
Payment Reminders Active
Progress: 247/500 calls 87% success
Customer Feedback Survey Active
Progress: 163/300 calls 92% response
AI Voice Campaigns
Infinite scaling with AI agents
Automated Reminders
Appointments & payments
Bulk Campaigns
Schedule & execute efficiently
AI Voice Agent
Live Conversation
Active
OUTBOUND CALL: Event Confirmation +91 98765 43210
AI Agent (Horza)
"Hello Ashwin, I am calling from Horza. Please confirm your availability for tomorrow's event."
00:03
Ashwin (Customer)
"Yes, I confirm. I'll be there."
00:08
AI Agent (Horza)
"Thank you, Ashwin, for confirming. See you tomorrow! Have a great day."
00:12
Confirmation Successful • Duration: 00:15
247
Calls Completed
94%
Success Rate
Agent Workload Reduced 73%

AI Voice Calling — The Future of Communication

Advanced AI Voice Engine capable of making natural, human-like calls that scale your outbound operations without scaling your team.

Natural Conversations

AI voices that sound genuinely human with proper intonation, pauses, and natural flow.

Infinite Scalability

Make thousands of calls simultaneously without hiring additional agents.

Cost-Effective

Reduce calling costs by up to 80% while maintaining high-quality interactions.

A Unified Workspace — No More Switching Tabs

Everything your agents need in one powerful interface. Complete customer context, live call controls, and instant actions—all on a single screen.

Unified Agent Dashboard
All tools in one place
Agent: Sarah Johnson

Customer Profile

RK
Rajesh Kumar
Premium Customer
Phone: +91 98765 43210
Email: rajesh@email.com
Location: Mumbai, India
RECENT INTERACTIONS
Last Call: 2 days ago
Product inquiry - Resolved
Order #12845
Delivered on Jan 20, 2025
Support Ticket #4521
Closed - 5 days ago

Live Call

03:24
Recording Active
LIVE TRANSCRIPTION
Customer: "I need to change my delivery address for order #12845"
You: "I can help you with that. Let me pull up your order details."
Customer: "Thank you..."

Agent Notes

typing...
SUGGESTED ACTIONS

Result: 60% Faster Resolutions

Everything in one place means faster, more accurate customer service

60%

Call Recording, Logs & Analytics

Complete visibility into every conversation with detailed analytics, AI-powered call summaries, and searchable transcripts.

Call Recording

Call #12845 - Jan 25, 2025

RECORDED
01:24 04:08
Inbound Resolved Duration: 04:08

AI Call Summary

Auto-generated report

Topic: Delivery address change request
Issue: Customer needs to update shipping address for order #12845
Resolution: Address updated successfully. Confirmation email sent.
Sentiment: Positive (9/10)
Follow-up: None required
847
Total Recordings
↑ 12% this week
3.2m
Avg Call Duration
Optimal range
94%
Resolution Rate
↑ 8% improvement
8.9
Customer Satisfaction
Excellent rating

Searchable Transcripts

Find any call by searching keywords, topics, or customer issues

Performance Analytics

Track agent metrics, response times, and resolution rates

Sentiment Analysis

AI detects customer emotions and satisfaction levels

Export Reports

Download detailed reports for compliance and audits

INTEGRATIONS

Connect with Your Favorite Tools

Arc seamlessly integrates with the tools you already use, helping you streamline workflows, automate tasks, and get real-time insights across your tech stack. All your favorite apps in one place.

Why Aadow IVR Is Better

You're not just getting an IVR. You're getting a complete communication system.

Global Deployment

Serve customers anywhere in the world

Cloud-Based—No Hardware

Deploy instantly without infrastructure

AI Voice Calling Built-In

Natural AI conversations included

Unified Dashboard

One screen for all operations

Multi-Level Routing

Complex routing made simple

Inbound + Outbound Ready

Complete calling infrastructure

Ready to Transform Your Customer Communication?

Join hundreds of businesses already using Aadow IVR to deliver exceptional customer experiences.

No credit card required • 14-day free trial • Cancel anytime